Contact information

Last updated: October 8, 2026

Customer service email

Contact Strilsion at support@strilsion.com for order questions, shipping updates, returns, refunds, privacy requests, and policy questions.

What to include

For order-related requests, include your order number, checkout email, issue description, and clear photos if an item is damaged, incorrect, or incomplete.

Response and tracking

After shipment, tracking information may be provided by email or through your order status page. Tracking updates can take time to appear after carrier pickup.